Q&A: My mother has a hard time hearing her doctor on the phone. How can I help?

Ali Katz

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QUESTION

Q: My mother has a hard time hearing her doctor on the phone. How can I help?

– Caring Daughter

 

ANSWER

A: Dear Daughter,

Ask your mom to sign a HIPAA waiver allowing her doctor to speak to you directly. A HIPAA waiver allows healthcare providers to share medical information with individuals the patient has authorized to receive the information. This can be crucial for keeping family members and caregivers in the loop about your senior loved one's health status and treatment plans.